Opening Times & Admission Prices


We are open Tuesday to Sunday 10.00am to 3pm through the winter season for visitors to enjoy our otters.

We are closed on Mondays.

Please remember the Butterfly House is closed between November 1st and March 31st.

Tickets can be pre booked or you are welcome to pay on arrival.
All pre-booked tickets can be cancelled for a full refund up to 24 hours before the visit. They are non-refundable in the case of a no show on the day, sorry.
Tickets are valid all day and you are welcome to leave the main building to enjoy the other things to do outside in the gardens and grounds and return again later.
There is a small children's playground and a lovely walk beside the River Dart to enjoy where we regularly have sightings of wild otters.


The feeding times at 11.30am, 2.00pm are the best times to see and enjoy the otters, so plan your visit around these times.
Don't forget David, and our team of Rachel and keepers, Sophie, Lily and Tax  are always on hand to talk about the otters and butterflies and our conservation work at otter feeding time and any other time during your visit.

We are open for "Otter Experiences" throughout the year but pre-booking is essential.


We regret dogs are not permitted  ( the very hot humid butterfly house is totally unsuitable for all dogs who get very distressed in a very short time. Also in the otter areas, the presence of dogs causes upset and stress in our resident otter groups.) . However we have a large car park with shady areas (come early) and a lovely walk beside the river Dart where your dog can run and swim. Your ticket allows re entry throughout the day giving you the opportunity to leave someone with your dog at all times while it remains outside. If you have an assistance dog we are always happy to dog-sit your dog for you in our reception while you visit so please bring a friend to help you during your visit. There is no charge for your friend.

Disabled Access
We are wheelchair friendly, but some of the fences around the otter pens are too high to see over while seated and some pathways a little narrow. So we  ask those using wheelchairs to chat to our keepers who will help you find the best vantage points.
Don't forget we always advise where animals and wildlife are concerned for good health and hygiene reasons always wash your hands after your visit.
Remember otters can bite so parents please supervise your children at all times.
Current admission prices
 Adults £10.95
Senior Citizens £9.95
Children 3 - 15 years £7.95
Saver - 2 adults and 2 children £30.00